Create a Telegram contact bot for support
A support inbox for your channel or business. People write to the bot, the message reaches you, and you reply through the bot without sharing your personal account.
Free. No code. Opens in Telegram. 50M+ bots created with Echo Maker.
What it does
- Messages reach you in your chat with the bot, or in a team group
- In a group with topics, each person gets their own topic
- Share the work between admins: round-robin, least busy, or by working hours
- Quick replies with
/r1,/r2and so on - Ban, mute or limit how often someone can write
- Choose which kinds of media people can send
How people use it
- Someone opens your bot and sends a message.
- It arrives in your chat, or in your team group.
- You reply to it, and the bot delivers your answer.
Create your own in about a minute
You don't need a server or any code. Echo Maker hosts the bot for you.
- Open Echo Maker (@mkfrbot) in Telegram and tap Start.
- Pick this template from the list.
- Paste your bot token from @BotFather. How to get a token
- Your bot is live. Open it and send
/start. As the owner, you also see the admin panel.
Everything you control
Every Echo Maker bot comes with an admin panel inside Telegram. Send /start to your bot, and only you see it.
- Send a message to all your users
- See how many people use your bot
- Make users join your channel before they use the bot
- Speaks 22 languages, switching to each user's own
- Change the welcome message
- Add up to 5 admins, and back up your data
Settings for this bot
- Welcome and “message received” texts
- Quick reply templates
- Inbox in your private chat or a team group
- Admin rotation and working hours
- Slow mode and blocked media types
Questions about the Contact Bot
Something else? Write to [email protected].
Will people see my personal account?
No. They only talk to the bot. Your replies are sent by the bot.
Can my team answer messages too?
Yes. Add the bot to a group with /add. You can send each message to all admins, or rotate between them.
Is it really free?
Yes. Creating the bot and hosting it is free. Free bots show small ads and an Echo Maker watermark, which you can remove with the Clean plan.